3-Year Replacement Warranty
3-Year Replacement Warranty
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Within the period of this warranty, will repair or replace, free of charge; any part proving defective in material or workmanship. All expenses related to replacing or repairing a defective part under this warranty shall be assumed by Dr. Sound. This stands as a guarantee that your item will remain in working condition for a period of 3 years.
Restore Your Hearing Guarantee®
90-Day Risk-Free Trial
We're passionate about helping you improve your hearing and enjoy a better quality of life. That's why, if you don't absolutely love our hearing aids, we will reimburse you in full. We're passionate about helping you improve your hearing. If you don't absolutely love our hearing aids, we will reimburse you in full.
HearExpert® 24/7
Our Hear Experts® are here to help you any time, any day. You can chat, call or email us for around the clock support.
Why Audiologists Love Dr. Sound
"You can buy entire computers for a few hundred bucks, yet companies are still charging thousands of dollars for hearing aids. Doesn't make sense. Dr. Sound is one of the only companies that I recommend to my clients. The price and quality of these devices are unmatched."
David Evans, Aud(C), CCC-A
Better Hearing Or Your Money Back!®
When we say our hearing aids will be an absolute life-changer for you, we mean it. More importantly, we stand behind it. Give them a try for 90 days. If you are unsatisfied for any reason, let us know and we will reimburse you in full. No questions asked!
Give our hearing aids a try for 90 days. If you are unsatisfied for any reason, let us know and we will reimburse you in full. No questions asked!
Questions? We have answers
Do I need a hearing test?
Not at all! Our devices are configured for the most common types of hearing loss right of out the box - they're also very easily adjustable (as shown in the user manual). Generally, they work for most of our customers as is. If your hearing loss isn't as common and our device isn't the right solution for you, no worries - let us know within 90 days of receiving your hearing aids and we will refund you in full as part of our "Restore Your Hearing Guarantee"
Will these fit my ears?
We include a variety of sized earbuds with your order, allowing you to find your perfect fit. If the provided ear buds don't fit, let us know and we'll send more sizes!
Is Luna rechargeable?
We offer both rechargeable as well as replaceble batteries for Luna! If you select rechargeable, your hearing aids will come with a charging dock. Luna can reach a full charge in as little a 4 hours and you can expect up to 2 days of continuous use on a single charge.
Do these help with tinnitus?
Our heaing aids definitely help with tinnitus! It's not a cure, but our hearing aids boosts the sound around you to help overcome the sound of tinnitus and make it less noticeable.
What if they don't work for me?
Hearing loss is complex and there isn't one perfect solution for everyone. We get it. That's why we offer a 90-day money-back guarantee. If for any reason you are not satisfied with your purchase, simply contact us within 90 days of receiving it.
How are prices so low? What's the catch?
Did you know that two-thirds of the cost of most hearing aids is paying the salary of a doctor or audiologist? Doesn’t seem fair, does it? That's why we cut out the middle men and sales offices to offer you state of the art hearing aids at a fraction of what most companies charge. Now you can get premium and high end hearing aids without breaking the bank!