FAQ

Frequently Asked Questions

Not at all! Our devices are configured for the most common types of hearing loss right of out the box - they're also very easily adjustable (as shown in the user manual). Generally, they work for most of our customers as is. If your hearing loss isn't as common and our device isn't the right solution for you, no worries - let us know within 90 days of receiving your hearing aids and we will refund you in full as part of our "love or it's free guarantee."

We include a variety of sized earbuds with your order, allowing you to find your perfect fit. If the provided ear buds don't fit, let us know and we'll send more sizes!

Definitely! It's not a cure, but our hearing aids boosts the sound around you to help overcome the sound of tinnitus and make it less noticeable.

Hearing loss is complex and there isn't one perfect solution for everyone. We get it. That's why we offer a 90-day money-back guarantee. If for any reason you are not satisfied with your purchase, simply contact us within 90 days of receiving it and we will send you a full refund.

Did you know that two-thirds of the cost of most hearing aids is paying the salary of a doctor or audiologist? Doesn’t seem fair, does it? That's why we cut out he middle men, doctors, and sales offices to offer you state of the art hearing aids at a fraction of what most companies charge. Now you can get premium and high end hearing aids without breaking the bank!