Questions? We have answers
Do I need a hearing test?
Not at all! Our devices are configured for the most common types of hearing loss right of out the box - they're also very easily adjustable (as shown in the user manual). Generally, they work for most of our customers as is. If your hearing loss isn't as common and our device isn't the right solution for you, no worries - let us know within 90 days of receiving your hearing aids and we will refund you in full as part of our "Restore Your Hearing Guarantee"
Will these fit my ears?
We include a variety of sized earbuds with your order, allowing you to find your perfect fit. If the provided ear buds don't fit, let us know and we'll send more sizes!
Is Luna rechargeable?
We offer both rechargeable as well as replaceble batteries for Luna! If you select rechargeable, your hearing aids will come with a charging dock. Luna can reach a full charge in as little a 4 hours and you can expect up to 2 days of continuous use on a single charge.
Do these help with tinnitus?
Our heaing aids definitely help with tinnitus! It's not a cure, but our hearing aids boosts the sound around you to help overcome the sound of tinnitus and make it less noticeable.
What if they don't work for me?
Hearing loss is complex and there isn't one perfect solution for everyone. We get it. That's why we offer a 90-day money-back guarantee. If for any reason you are not satisfied with your purchase, simply contact us within 90 days of receiving it.
How are prices so low? What's the catch?
Did you know that two-thirds of the cost of most hearing aids is paying the salary of a doctor or audiologist? Doesn’t seem fair, does it? That's why we cut out the middle men and sales offices to offer you state of the art hearing aids at a fraction of what most companies charge. Now you can get premium and high end hearing aids without breaking the bank!